📄 Terms of Use
Last Updated: February 24th, 2026
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- Acceptance of Terms
By accessing or using the Whole Spectrum Health website (“Website”), you agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of the Website.
These Terms apply to all users, including visitors, clients, and listed providers.
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- Website Purpose
Whole Spectrum Health operates as an informational and professional directory designed to connect individuals with independent licensed mental health providers.
Whole Spectrum Health does not provide medical, psychological, therapeutic, supervisory, referral, or crisis services.
Use of this Website does not create a therapist-client relationship, supervisory relationship, or any other professional relationship between you and Whole Spectrum Health.
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- Independent Providers
All providers listed on this Website are independent practitioners. Providers are solely responsible for:
• Their professional services
• Clinical decisions and treatment
• Billing and insurance practices
• Maintaining licensure or registration
• Maintaining professional liability insurance
• Compliance with applicable laws and regulations
Whole Spectrum Health does not supervise, control, or direct the professional services of any listed provider.
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- No Referrals or Matching Services
Whole Spectrum Health does not assign clients, provide clinical referrals, or match users with providers.
Clients independently review provider profiles and initiate contact at their discretion.
Whole Spectrum Health does not participate in treatment decisions or communications between clients and providers.
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- Provider Verification & Badges
Providers may display verification badges, including but not limited to:
• Verified Provider
• Verified Intern
• Verified Qualified Supervisor
Verification indicates that licensure or registration status was confirmed and professional standards were attested to at the time of listing.
Verification does not guarantee ongoing licensure status, insurance coverage, professional conduct, availability, or treatment outcomes.
Providers are responsible for ensuring that all listing information remains accurate and current.
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- Provider Responsibilities
Providers who list on the Website agree to:
• Maintain active licensure or registration in good standing
• Maintain appropriate professional liability insurance
• Provide accurate and truthful listing information
• Update their listing promptly if status changes
• Comply with all applicable federal and state laws and professional regulations
Whole Spectrum Health reserves the right to suspend or remove listings that violate these Terms.
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- User Responsibilities
Users agree to:
• Use the Website lawfully and ethically
• Provide accurate information when submitting forms
• Not misuse provider contact information
• Not attempt to disrupt Website functionality
• Not impersonate providers or other users
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- Educational Content
Information provided within the Website, including the Client and Provider Resource Hubs, is for educational and informational purposes only.
Content is not intended to diagnose, treat, or replace professional medical or mental health care.
Use of educational materials does not create a therapeutic, supervisory, or consulting relationship.
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- Paid Features & Advertising
Whole Spectrum Health may offer optional paid features in the future, including enhanced listings, featured placements, promotional opportunities, or advertising services.
Participation in any paid feature will be voluntary and subject to pricing and terms in effect at the time offered.
Payment for upgraded or promotional services does not guarantee specific client volume, referrals, inquiries, or outcomes.
Unless otherwise stated in writing, fees for paid services are non-refundable.
Whole Spectrum Health reserves the right to introduce, modify, or discontinue paid features at its discretion.
Whole Spectrum Health may offer promotional pricing or early access benefits to founding or early members. Such benefits do not guarantee permanent pricing terms unless explicitly stated in writing.
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- Intellectual Property
All Website content, including logos, branding, text, graphics, and design elements, is the property of Whole Spectrum Health and may not be copied, reproduced, distributed, or used without written permission.
Providers retain ownership of their submitted profile content but grant Whole Spectrum Health permission to display such content on the Website.
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- No Guarantee of Results
Whole Spectrum Health makes no guarantees regarding:
• The quality of care provided by listed providers
• Treatment outcomes
• Provider availability
• Insurance reimbursement
• Accuracy or completeness of listings
Users assume full responsibility for evaluating providers and making informed decisions.
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- Emergency Notice
Whole Spectrum Health is not a crisis service.
If you are experiencing a medical or mental health emergency, call 911 or contact the 988 Suicide & Crisis Lifeline (U.S.).
Do not use this Website to seek emergency assistance.
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- Limitation of Liability
To the fullest extent permitted by law, Whole Spectrum Health and its owners, affiliates, and representatives shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to:
• Use of the Website
• Services provided by independent providers
• Reliance on Website information
• Errors or omissions in listings
• Paid advertising or upgraded features
Use of the Website is at your own risk.
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- Modifications to Terms
Whole Spectrum Health reserves the right to modify these Terms of Use at any time. Continued use of the Website following updates constitutes acceptance of the revised Terms.
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- Governing Law
These Terms of Use shall be governed by and construed in accordance with applicable federal laws of the United States and the applicable laws of the state in which Whole Spectrum Health is legally registered, without regard to conflict of law principles.
Any disputes arising under these Terms shall be subject to applicable United States law.